I spent over 30 minutes one day trying to explain to the nicest old lady in the world, that even if she faxed the check, her grand daughter would not actually GET the check on the other end, but would get a copy of the check. For the life of her, she thought the fax machine was a "transporter" or something from Star Trek. She kept getting really upset with me because she thought I was trying to keep her grand daughter from getting the money she needed. I tried to explain Western Union to her, but she thought it was too expensive, why wouldn't I just send her the checking using my fax machine... some days, eh!