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site downtime and slowness
#1
Im sure you noticed the site was down for several hours yesterday and it is very slow today. I talked with our webhost and they lost a major switch in their network that caused not only our site but virtually every site they host to go down

They replaced the switch but are still experiencing latency issues with the network. Hopefully things are running normally again within the next 8 hours
#2
Thanks for the update and for checking on it
#3
Yuck.
This site's excrusciatingly slow
XterraOwnersClub.com is excruciatingly slow
And RadioU keeps rebuffering
And on top of all that, I don't know how to spell excruciatingly :(

What now?
#4
From our host

Network Performance Issues - Today, 08:42 PM

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Attn: Valued Clients

This notice is being posted to inform you that 100Megs is aware of and working on the network performance issue that some of you are currently experiencing. We've traced the issue down to our main network Ethernet uplink and we currently have members of the datacenter network/facility team working on the issue. We expect to have this issue resolved soon and at that time we will provide additional details.

We apologize for any inconvenience this issue may have caused you or your clients, and we will continue to work as quickly as possible to get all 100Megs services up and running at their normal performance levels. Thank you very much for your time.

Note: Please keep in mind that 100Megs support staff has received a large volume of support requests and we are working as fast as possible to respond to each and every email/ticket we've received. To keep things as efficient as possible I will continue to update you with information on this issue via this thread.


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Phil H. | Advanced Support